CRM Performance Strategies. Get More from your CRM

CRM systems have become more capable, complex and expensive than ever. Organizations are often surprised by the level of knowledge required to operate the system and fullfill the system adminstrator role. Many companies underestimate the amount of financial investment and operations support required to implement today’s CRM systems.  This is especially critical since the total financial commitment of an average CRM project can reach $300K.

We help growing companies by taking the CRM that you already have and focusing its capabilty toward the benefits that matter the most.  Our solutions drive adoption and provide substantial investment returns.

CRM Strategy Team

WHY WORK WITH US?


Today’s CRM systems are fully capable to provide strong financial returns.  We understand what it takes to deliver those results, including working with developers and assigning administrators. This understanding has taken years of experience in financial, operations and technology with CRMs to develop.

Put our experience to work for you, today.

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WHAT WE DO


Reduce your CRM expense

  Introduction Today’s customer relationship management (CRM) systems are more feature-rich, complex and, well… more expensive than ever. CRM systems are among the largest and most complex purchases that small…

A CRM strategy to improve sales

Introduction In our previous paper, we addressed a simple CRM performance strategy that fits small businesses that don’t have expert analytical resources available.  In this article, we address sales and…

CRM service with mobile.

  Introduction Previously, we addressed a CRM performance strategy designed to improve the sales funnel performance with CRM and mobile apps.  In this article, we discuss developing field service improvement…

Building a customer strategy

  Building a customer strategy: There are many elements of a customer strategy. This article is focused on the following elements that best pertain to CRM systems: Customer personas and…